Shipping times (6)
I placed the order but have not yet received it. When will I get it?
Posted: bře 14, 2021
in
Shipping times
This could have happened for several reasons: We did not have the required model in stock at the moment, or your order fell into another production run, or a snag somewhere with the carrier. In any case, we will try to resolve this quickly.
What are your delivery times?
Posted: bře 14, 2021
in
Shipping times
Stock drumsticks 1-7 working days,
Custom drumsticks 15-30 working days.
These deadlines may vary depending on our workload.
How fast can you send stock drumsticks?
Posted: bře 14, 2021
in
Shipping times
It depends on the date when we send shipments. We have one day a week set aside for this and it depends on how you meet us with this order by this deadline. If we receive it on the day of dispatch, then the shipment goes that day, if it arrives a day later, then it goes with another batch in 7 days.
I need my drumsticks before the concert this weekend! Can you speed up my order?
Posted: bře 14, 2021
in
Shipping times
If they are stock sticks, yes, we will try to send them immediately. If these are custom sticks, then there are some options, but it doesn't work from day to day. It's always about the deal.
How fast can you send custom drumsticks?
Posted: bře 14, 2021
in
Shipping times
It very much depends on when we get the order into the batch that we will produce. Before a week, but only exceptionally, expect a longer period.
Why do you make drumsticks in series, you can't make them after individual orders?
Posted: bře 14, 2021
in
Shipping times
We really can't do that. It is not a problem to turn the mallet, but the problem is to prepare and set up the machines, related technologies and then to print, pack and send the sticks. If we did it individually, it would not be possible. That's why we wait a certain period until we have more orders and then we do the whole series at once.
