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Introduction (10)
Why become an R-stick customer?
Posted: bře 20, 2021
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Introduction
Because we offer what you won't find anywhere else:
- a wide selection of standard models covering the whole spectrum of drumming activities
- Absolutely no limit to edit and configure your model.
- You can have an unlimited number of your own models
- above-standard customer printing options
- original mallet cases with your photo
- An above-standard guarantee and a guarantee that you will always get what suits you
- you don't have to remember any parameters of your drumsticks and printing - that's our concern
- no minimum order quantity, no conditions for your printing
- a long tradition in the production of drumsticks - we have been on the market since 1985
What makes R-stick unique?
Posted: bře 20, 2021
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Introduction
R - stick drumsticks are always adapted to your requirements and you get a complete original in your hand. They are manufactured according to your dimensions and parameters, which you can enter. We use only top materials that meet our demanding requirements.
Why should I play with R-stick?
Posted: bře 20, 2021
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Introduction
We are very proud of the quality of the product offered. After all, if we are not trying to offer the best possible product, what is the point? We set up our processes and designed our drumsticks to maximize every aspect of what drumsticks a great stick. Nowhere else will you find such extensive options for configuring and adapting drumsticks to your requirements, we are completely unique in this and we have no competition.
Do I have to order any minimum quantity?
Posted: bře 20, 2021
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Introduction
No, we do not limit orders in this way. You can order one pair. This applies to both stock drumsticks and drumsticks to order and drumsticks with your print.
Do you still have any minimum quantity restrictions for some items?
Posted: bře 20, 2021
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Introduction
Yes, the Superstick series is sold in a package. It contains 10 pairs. Advertising keychains with your print are sold for at least 250 pieces. We offer advertising drumsticks only to customers who have their own print from min. amount of 25 pairs.
How do I know the minimum quantity limit?
Posted: bře 20, 2021
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Introduction
According to e-shop settings. Where there are any restrictions set, the e-shop will not allow you to add a lower number to the cart than required.
What is the difference between stock sticks and custom sticks?
Posted: bře 20, 2021
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Introduction
The stock drumsticks are ready, printed and ready for dispatch. Drumsticks must be made to order first. These are all drumsticks that have a modified parameter, they are to be varnished or a customer print or surface treatment is done.
Do you have a drumstick catalog?
Posted: bře 20, 2021
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Introduction
Currently just easy to download in PDF format. In the future, however, we plan to publish a complete catalog in electronic and printed versions.
Where can I get your drumsticks in the sales network?
Posted: bře 20, 2021
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Introduction
You can find a list of shops offering R - stick drumsticks in the section "Sellers"
Can I try and buy drumsticks directly from you?
Posted: bře 20, 2021
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Introduction
Yes, it is possible - but we still recommend using our e-shop due to the distance.
Drumsticks (8)
What styles do you offer sticks for?
Posted: bře 20, 2021
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Drumsticks
Practically for most common styles - rock, pop, jazz swing. Our range fully covers all requirements for these styles.
Do you offer marching sticks?
Posted: bře 20, 2021
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Drumsticks
Yes, you will find two models in drumsticks designed for rock and they can also be used for marching. We can then make any other model to order
Do you also offer rod sticks?
Posted: bře 20, 2021
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Drumsticks
We do not currently offer or produce them. However, we have prepared a completely unique and groundbreaking solution for their construction and we plan their production in the future.
I didn't find drumsticks for your style.
Posted: bře 20, 2021
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Drumsticks
That's not a problem, we can make them for you. Just describe your requirements or enter the required parameters.
Does the type and shape of the tip affect the sound and the overall play?
Posted: bře 20, 2021
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Drumsticks
Yes, they have a major effect on the resulting sound of cymbals. The smaller the area the tip hits the cymbal and the harder the material, the more significant frequencies it produces on impact. A detailed description of this issue can be found in the stick tip section.
Do you make drumsticks with an nylon tip?
Posted: bře 20, 2021
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Drumsticks
Yes, in the variant with a nylon tip, we produce about 1/3 of our models. In addition, the nylon tip can be used on most of the offered models, if you wish. Just order it.
What types of tips do you currently offer?
Posted: bře 20, 2021
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Drumsticks
We offer four basic tip shapes. Oval, ball, acorn, barrel, in various size variants according to the specific model. In addition, the dimensions and shape of any tip can be freely modified or combined.
What is the difference between sticks with wooden and an nylon tip?
Posted: bře 20, 2021
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Drumsticks
The wooden tip has a darker and decent sound. The artificial tip is harder, has a clear tinkling and ringing sound. The wooden tips of the sticks suffer during play and are often bitten. Therefore, artificial tips are used on sticks. More information can be found in the sticks tips section,
Marking of drumsticks (4)
What basic models do you offer?
Posted: bře 20, 2021
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Marking of drumsticks
We offer a series of 5A and 5b, then a basic series (3A, 2B, 7A ...), jazz drumsticks (Jazz Swing ...), rock drumsticks (PM, Kreyson, 747 Rock ...), classic series, nylon series with nylon tip and vintage series.
What do the letters and codes mean, such as 5A, 5B to indicate the stick?
Posted: bře 20, 2021
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Marking of drumsticks
It is a marking of drumsticks introduced by the Ludwig company at the beginning of the 20th century. according to the numbering of the knives used to make the drumstick. The number indicates the circumference of the drumstick, and the smaller the number, the larger the circumference and letter of the application for which the drumstick was intended: A - orchestra, B - band S - street. See the Mallet Marking section for more information.
Are the same models 5A and 5B from different companies?
Posted: bře 20, 2021
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Marking of drumsticks
No, these models have slightly different dimensions for each company. The company adapts them to its needs and equipment for their production.
Is there a dimensional standard according to the model designation?
Posted: bře 20, 2021
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Marking of drumsticks
It does not exist, every company adjusts the dimensions of the model for which it uses a specific designation according to itself. These are just the recommended dimensions that most companies respect.
Material (5)
What wood are R-stick drumsticks made of?
Posted: bře 20, 2021
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Material
We use selected white hickory from the Right Hickory group for production. It is determined by the structure of annual rings, endurance, balance and weight. From domestic woody plants we use selected hornbeam and sometimes also maple.
What is the best wood for drumsticks?
Posted: bře 20, 2021
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Material
There is no clear answer to this - it depends a lot on your preferences. See the Materials section for more information. In general, however, it can be said that the most used are hickory and hornbeam.
Note: Hornbeam is a European tree very often used to make drumsticks in this region.
What are good hickory sticks for?
Posted: bře 20, 2021
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Material
Hikor is a very durable wood with considerable resistance to breakage and splitting. It is characterized by high resistance to abrasion on cymbals, has a good weight in relation to the strength of the stick, and can absorb vibrations perfectly.
What are the advantages of hornbeam drumsticks?
Posted: bře 20, 2021
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Material
Mainly in the price, which is half that of hickory, because it is a domestic tree. However, its properties are very similar to hickory, and therefore it is suitable for use in all styles. Compared to hickory, it is a bit lighter.
Note: This is a Central European woody plant common at the R - stick headquarters and used to make drumsticks.
What are the advantages of maple drumsticks?
Posted: bře 20, 2021
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Material
Mainly in lower weight in relation to their diameter. They are suitable for quieter and softer passages, or orchestral and symphonic playing. Their sound is more discreet and quieter, they are better controlled.
Model customization (6)
Can I use my design for the drumsticks?
Posted: bře 20, 2021
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Model customization
Yes you can. We are able to adapt your drumsticks to your every requirement - without a limit. In addition, we remember all the parameters you entered, so you can return to your design at any time.
Can I adjust the diameter or length of already made drumsticks?
Posted: bře 20, 2021
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Model customization
You can't, once produced mallets can no longer be modified. It has to be made again. However, you can complain about the mallets even if it is your mistake, we will replace them for you under our guarantee.
Can I choose a model and enter my own dimensions for it?
Posted: bře 20, 2021
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Model customization
Yes, you can for each of our models. We can make these adjustments to you without any restrictions.
Can I combine the properties of several models into one final model?
Posted: bře 20, 2021
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Model customization
Yes you can. You are not limited in that. You can enter the required changes for us or set them in our drumstick configurator.
Does the center of gravity of the drumstick change if I have it extended or stretched the lead?
Posted: bře 20, 2021
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Model customization
Yes, the center of gravity of the stick will change. On the other hand, it is a completely individual thing, because there is still a so-called turning point of the mallet in the game. This is a variable depending on the grip location, the drummer's hand and the playing style. See the anatomy of the mallet for more information.
What is a drumstick configurator?
Posted: bře 20, 2021
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Model customization
Interface and form on our e-shop, where you can set any parameter of the stick, any size and shape, production of a replica of any model, or production of a model that we no longer have in our offer, but we used to produce.
Copies of drumsticks models (7)
Can you replicate the drumsticks of other companies?
I have been using one special model for years. Can you make it?
Posted: bře 19, 2021
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Copies of drumsticks models
Yes, we can. Send us one mallet as a sample, we will copy it, produce the required number of pairs and return the stick to you in the shipment. We will store the CNC model in the database and we will then produce it to your order at any time.
I would like a copy of the stick, which has not been produced for years and I do not have a sample from it.
Posted: bře 19, 2021
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Copies of drumsticks models
It is not a problem. All we need is the name of the model and its image, or we can find it on the net. We will then make a copy of the model according to the picture.
Can you make a copy according to the picture?
Posted: bře 19, 2021
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Copies of drumsticks models
Yes, and even very accurate if we know the original length and diameter of the stick.
How do you do this?
Posted: bře 19, 2021
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Copies of drumsticks models
This is our company know-how - however, we can reveal a few details. In the picture of the stick, we determine the so-called critical points, which we connect with curves. These will give us the final shape of the stick. Then we perform several recalculations and interpolation of the obtained data in order to obtain the most accurate model possible. Subsequently, we perform the conversion to the specified length and diameter. The result is an exact copy.
How accurately can you make a replica?
Posted: bře 19, 2021
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Copies of drumsticks models
With an accuracy of 0.1 mm (+ -0.05 mm) According to the sample or picture. The replica is so accurate that it even reveals the inaccuracies of the original - for example, when it is bent in the picture. Of course, we correct these inaccuracies.
What if I want to order a replicated model repeatedly?
Posted: bře 19, 2021
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Copies of drumsticks models
No problem - we store each model in a database. These are basically the data according to which the lathe knife works. When you order the model again, we will load the data and produce the drumstick.
Signature models (4)
What are signature models?
Posted: bře 19, 2021
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Signature models
These are mallets with the signature or logo of the customer who ordered such sticks from us.
What are the requirements for me to get such drumsticks?
Posted: bře 19, 2021
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Signature models
Apart from the fact that you have to have basically no printing plate made with us. If you want such drumsticks, just order them.
Do you have a minimum quantity set for your order?
Posted: bře 19, 2021
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Signature models
We don't have - you get what you order.
Can I buy a signature model from a famous drummer that I like?
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Signature models
If they are not displayed on the e-shop then you can not. These signature models are not for sale. They are made only and exclusively for the person who ordered them. If you want to get them, you have to contact the drummer or his manager directly.
Gift drumsticks (8)
I want to give my loved one a birthday stick. How do i have to proceed?
Posted: bře 19, 2021
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Gift drumsticks
Order the required model on the e-shop, order a print and send us the order.
What is the minimum quantity I need to order?
Posted: bře 19, 2021
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Gift drumsticks
At least one pair, we do not limit the quantity, it is up to you. However, we recommend ordering in pairs.
What do you need for production?
Posted: bře 19, 2021
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Gift drumsticks
In addition to the required model, everything for printing. Information can be found on the website or in the FAQ section Printing of drumsticks. We will also make a special case for the sticks, which is included in the price, and we will need a background photo for it, which we will use for the case.
I don't know what my friend is playing with, can you tell us what would be suitable for him?
Posted: bře 19, 2021
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Gift drumsticks
First of all, try to look at his existing sticks and what is written on them. Remember or write it down and send it to us. Or tell us what your friend has been playing and how long he has been playing. We will then choose the optimal model.
Do you print your logo on these drumsticks?
Posted: bře 19, 2021
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Gift drumsticks
We don't print - it's a gift and something extra for your loved one. Therefore, only his print should be on the sticks. We will print our logo only at your express request.
Do you print your logo on these mallets?
Posted: bře 19, 2021
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Gift drumsticks
We don't print - it's a gift and something extra for your loved one. Therefore, only his print should be on the sticks. We will print our logo only at your express request.
What surface treatment do gift drumsticks have?
Posted: bře 19, 2021
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Gift drumsticks
They are sanded and varnished after printing. This is the standard design for these sticks. On request, we can do all kinds of our surface treatment.
What if my friend wants to order the drumsticks?
Posted: bře 19, 2021
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Gift drumsticks
No problem - but they have to make the first order under your name so we can trace that particular model. This is not only true if we know his name. After the order, we will assign all the necessary information to his name and he can usually send other orders as usual.
B quality class (8)
Do you offer B-class drumsticks?
Posted: bře 19, 2021
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B quality class
Yes we offer. They are marked as Superstick and are available from hornbeam and hickory. Models 5A, 5B, 747 Rock and KS Fussion are made in this quality. Only available models are displayed in the e-shop.
What is the difference between first-class drumsticks and B-class?
Posted: bře 19, 2021
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B quality class
Class B in hornbeam is made of unsorted material, where the whole batch is passed through the machine. Only obviously defective pieces will be discarded. Class B in hickory is made from sorted hickory, which cannot be used for the production of selective drumsticks. Selection drumstickss are always made of carefully sorted selection material, where we emphasize the quality of the material and straight annual rings when selecting.
Can I customize the specifications in the order of Class B drumsticks?
Posted: bře 19, 2021
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B quality class
We don't recommend it very much. Nevertheless, we can produce your order in this quality. The minimum quantity in this case is 10 pairs to order.
Do you offer B-class drumsticks in a package for a better price?
Posted: bře 19, 2021
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B quality class
Yes, we offer. We sell B-class drumsticks only in sets of 10, 20 or 30 pairs, the discount is already included in the price of this package.
What about the availability of B-class drumsticks?
Posted: bře 19, 2021
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B quality class
These drumsticks are not our main program and therefore may not always be available. However, if they are available, they will be displayed in the e-shop menu
What are decay drumsticks and how can they be used?
Posted: bře 19, 2021
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B quality class
Defective drumstickss are mallets with a manufacturing defect (knot, unevenness of annual rings, flat) or with non-standard dimensions created during the adjustment of machines, bent or discarded during quality control. Suitable for exercise or easy playing.
Do you guarantee the same dimensions or parameters of decay sticks?
Posted: bře 19, 2021
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B quality class
We do not guarantee their dimensions or model, you have to take them "as they lie." It is usually a mixture of different models with different dimensions.
Are decay sticks available on the e-shop?
Posted: bře 19, 2021
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B quality class
yes - but only if there are some in stock. We sell them in packs of 50 or 100 pairs in hornbeam or 25 or 50 pairs in hickory.
Print (24)
I would like to have my print on the drumsticks. What will be needed for this?
Posted: bře 18, 2021
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Print
Depending on what you want to have on the drumsticks. So we will need a logo, signature, inscriptions, graphics - it's entirely up to you.
How do I order the print and model of the stick I want to print?
Posted: bře 18, 2021
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Print
Simply - you insert a printing plate into the basket and then you insert the desired model of sticks. That is all. Then send us everything you want to print on the stick by e-mail.
Can I have a print without your logo?
Posted: bře 18, 2021
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Print
Yes you can. If you select the option "Without R-stick logo" when ordering a printing plate, then we will only print your logo. If you only want your logo later, all you have to do is let us know.
Do I have to have a printing plate made for printing?
Posted: bře 18, 2021
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Print
Yes, unfortunately it is not possible without her. This is due to the printing technology itself.
What is a printing plate and what do you need it for?
Posted: bře 18, 2021
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Print
It is a sheet metal coated with a polymer, into which your logo is illuminated. The plate is covered with paint in the machine, wiped off and the paint that remains in the illuminated part is transferred to the mallet by a swab.
What is included in the price of printing plate production?
Posted: bře 18, 2021
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Print
- The printing plate itself and its production, production of exposure film.
- All graphic work from the initial design to your approval of the final version.
- Guaranteed printing of your logo with each of your next orders.
- Guarantee of redesign of the plate in case of its damage, wear or changes in printing technology.
- We do not set any minimum number of mallets for printing or other restrictions.
Do I have to pay for the plate every time I print?
Posted: bře 18, 2021
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Print
No - by no means !! The fee is only for the initial order of printing and production of the plate. It stays with us and makes all the prints of your next orders.
Do I have to supply you with a ready-made logo design?
Posted: bře 18, 2021
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Print
No, you don't have to. We will make the proposal ourselves. This is due to the quality and the possibility of our own printing - we have to adapt your logo to this, and if you provide us with your finished design, we must also modify it.
And what if I have my idea of the logo I insist on?
Posted: bře 18, 2021
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Print
No problem, provide us with all the elements of the logo separately, including your sketch or your own design. We will make the logo exactly according to it.
Can I see the finished logo design before putting it on the board?
Posted: bře 18, 2021
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Print
Yes, you even have to see it and you have to explicitly approve it for us. You have the last word, and we edit your logo until you are fully satisfied with it.
How long will the platen last?
Posted: bře 18, 2021
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Print
The printing plate lasts several thousand cycles. But don't worry about it, we guarantee its longevity and when it expires, we will remake it for free. We also redo it in case of its damage or when we change the printing technology. All this is already in the paid price of the plate.
What file format and size do you require for sending files?
Posted: bře 18, 2021
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Print
Any common graphics format you have available. We can load almost anything. It is important to send it all in source form, in its original size, and not to reduce or modify it in any way. We will make the adjustments ourselves.
How do I deliver the logo I request?
Posted: bře 18, 2021
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Print
Simply send it to us as an attachment to an email or to a messenger on Facebook. You send it in the format you have available. It can also be part of a poster or some graphics - we can handle it.
What if I don't have the band's logo, but it's on the site on the net?
Posted: bře 18, 2021
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Print
No problem, send us a link, we will download the logo. Or we can find him. If we do not find him, then we will contact you - but such cases are completely unique.
How do I send my signature to the logo?
Posted: bře 18, 2021
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Print
Sign on paper, easily and several times, take a photo on your mobile phone, download the photo and send it to us. Do not modify in any way !! - we need the signature in the source form and we will make the adjustments ourselves. We also solve the situation when there are more signatures or objects in the photo. We will choose the best one and remove the others.
How do I deliver a text inscription?
Posted: bře 18, 2021
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Print
All you have to do is write it in the required font in a text editor, save it and send the file. Or send the text of the caption and the font name you want. We'll find the rest. Alternatively, we will give you a choice of fonts that we have available.
How much area on a stick can you print?
Posted: bře 18, 2021
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Print
The basic area of one motif that we can print has a size of 70x12 mm. Multiple motifs can be printed on the stick. This way we can print the entire surface of the stick. The logos can be placed in various ways anywhere on this surface, or you can, for example, print the band's logo on one side and your signature on the opposite side.
When I have a finished plate, how do I let you know I have a print with you?
Posted: bře 18, 2021
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Print
No way, the moment your order arrives, we see your print and everything related to your account. We then do the printing automatically, you don't have to warn us about it in any way.
In what colors can you print the logo?
Posted: bře 18, 2021
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Print
We currently offer black as the default. However, it can be printed in red, green, blue, purple, silver, gold or on a black background in white.
Are you printing in multicolor?
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Print
Yes, if it is a separate motif. Part of the logo can be printed, for example, in black and part in red. However, the plate must be adapted for this - a separate motif for each color from which we will compose your logo.
Can you print a black stripe or logo around the perimeter of the stick?
Posted: bře 18, 2021
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Print
We can't, the technology used doesn't allow us to. The height of the print can be max. 12 mm. We can't print the whole circuit at once.
Is there something you can't print?
Posted: bře 18, 2021
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Print
Yes - these are the cases:
- Color image. We can only print one motif in one color
- Print around the entire perimeter of the mallet.
- Two or more colors in one motif. It works, but due to the extreme workload, we do not do it. This is only possible for really large series.
Can I have my logo printed on decay sticks?
Posted: bře 18, 2021
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Print
You can, but we don't specifically recommend this. After all, it's your presentation, and caries can't really be suitable for that.
Can you print on your Superstick line?
Posted: bře 18, 2021
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Print
Yes we can. But if you want to use this line for merchandise or sales, then we recommend choosing advertising mallets. They are more advantageous.
Advertising drumsticks (5)
What are the promotional drumsticks you offer?
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Advertising drumsticks
They are promotional drumsticks, intended as a gift, for throwing into the audience, giving away at various events, or selling as merchandise at concerts.
In what quality do you produce them?
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Advertising drumsticks
They are made of second-quality hornbeam and in this case the emphasis is on their appearance and very favorable price. But you can play with them as with standard drumsticks.
Can I print on advertising sticks without your logo?
What models do you offer?
Posted: bře 18, 2021
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Advertising drumsticks
By default, the model you use. They are made to order for you with a certain minimum consumption. We also offer them in models 5A and 5B.
Is there a restriction on these drumsticks?
Posted: bře 18, 2021
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Advertising drumsticks
Yes, there is a minimum order - it will be displayed on the goods card. Furthermore, we produce them only for our corporate drummers and for those who have their own printing available. However, this condition can be easily circumvented by ordering your print.
Surface finish (7)
Do you do the surface treatment of drumsticks?
Posted: bře 18, 2021
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Surface finish
Yes, but to order. The basic surface of all our models is only natural, finely sanded without any varnishing and modifications.
What surface treatments do you offer?
Posted: bře 18, 2021
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Surface finish
We offer several types of surface treatment. Varnishing, anti-slip surface, combination of anti-slip and varnishing and modifications based on the production process such as grip, supergrip and supergri. Max Everything can be combined.
What is painting and how do you paint?
Posted: bře 18, 2021
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Surface finish
We apply varnish to the drumsticks, one to three coats, depending on the requirements. The more layers, the smoother the stick. Between the application of individual layers, we perform regrinding to achieve a better grip feeling.
What is a non-slip surface?
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Surface finish
It is applied with a special layer of anti-slip wax. Its perfect function is ensured by a machine application and it is our invention. The non-slip surface can be applied to the sanded stick, to all coats of paint or to the sticks with grip.
What are grip, supergrip and supergrip max?
Posted: bře 18, 2021
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Surface finish
These are "hardware" surface treatments - that is, turning anti-slip grooves during production. Grip are therefore turned grooves. For the supergrip and supergrip max finishes, we insert rubber rings into the grooves, which give a stunning anti-slip effect. In this modification, we also offer some stock models.
Does painting significantly strengthen the drumstick and increase its durability?
Posted: bře 18, 2021
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Surface finish
No, it's nonsense and an unfair advertising claim by one company. No varnishing surface has and cannot have such a function. The drumstick is cut by cymbals or with rimshots at the same intensity with and without varnish.
Do you paint the drumsticks?
Posted: bře 18, 2021
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Surface finish
Not by default - we do this only to order when a very large series is required, or we do a limited series. We paint by the pickling technique with subsequent repainting, which guarantees that the stick does not stain the cymbals. We use black, red, blue, green and shades of brown for coloring.
Durability of drumsticks (6)
What effect does the moisture of the drumsticks affect their properties and durability?
Posted: bře 18, 2021
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Durability of drumsticks
Quite substantial. Drumsticks with a higher moisture content show greater endurance, especially against abrasion and puncture. These findings are based on our many years of experience, based on laboratory tests performed at Mendel University in Brno. For this reason, we do not dry the sticks during production.
My drumsticks break too quickly and often. What is the problem?
Posted: bře 18, 2021
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Durability of drumsticks
The problem may be in using the wrong model for the style of your game, the wrong playing technique, or the wrong position of the drum kit when it hits the metal parts of the drum. See the Drumsticks Resistance section for more information.
What is the absorption of vibrations when struck with a stick - what can I imagine under that?
Posted: bře 18, 2021
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Durability of drumsticks
It is the property of the stick to dampen subsequent vibrations after an impact. In it, part of the energy is transferred in the form of waves from the tip towards the handle. You can feel it quite clearly when you hold the stick firmly and your fingers get stuck after such a blow. Hickory or hornbeam can dampen these vibrations very well, other materials absorb them worse.
My drumsticks are quickly destroyed during rimshots, can it be prevented?
Posted: bře 18, 2021
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Durability of drumsticks
The principle of the style of this play is no longer possible. The sticks come into contact with the rim of the drum - hence the hard, inflexible material and are destroyed. The model, company, material or any modification does not affect this process. In this case, changing the rim to a wooden one or adjusting the style of play will help.
My sticks are destroyed from the edges of the cymbals, can this be prevented?
Posted: bře 18, 2021
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Durability of drumsticks
Change the style of play, the position of the cymbals or the grip so that the stick does not hit the edges. Play so that the stick slides on the grip or cymbal and thus dissipates the energy of the blow. This is the only option, changing the model, material or manufacturer will not help.
It often destroys me and breaks the tips of drumsticks, can it be prevented?
Posted: bře 18, 2021
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Durability of drumsticks
Do not play close to the navel of the cymbal, or in hard places that cannot give a punch. Play so that the stick slips on the cymbal. Changing the type of tip will help a bit - use larger, oval, or acorns with milder transitions. Or use artificial tips.
Shipments - distribution (4)
How do you send the sticks?
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Shipments - distribution
We use different carriers for different countries, who are able to deliver the shipment to the specified destination. The e-shop will always offer you the best transport option to your address and the best way of shipment.
What other carriers do you use?
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Shipments - distribution
The e-shop will offer you a specific carrier for your country or location when you complete your order.
What if there is no carrier for my country?
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Shipments - distribution
If you receive this message, copy your order and send it to our e-mail. Add a message to your order that there is no carrier for your country. We will try to fix it as soon as possible.
How can I save money on postage or cash on delivery?
Posted: bře 18, 2021
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Shipments - distribution
The e-shop is set up to offer you the best option depending on the payment and the size of the shipment. You always have a choice of several modes of transport.
Shipping times (6)
I placed the order but have not yet received it. When will I get it?
Posted: bře 14, 2021
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Shipping times
This could have happened for several reasons: We did not have the required model in stock at the moment, or your order fell into another production run, or a snag somewhere with the carrier. In any case, we will try to resolve this quickly.
What are your delivery times?
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Shipping times
Stock drumsticks 1-7 working days,
Custom drumsticks 15-30 working days.
These deadlines may vary depending on our workload.
How fast can you send stock drumsticks?
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Shipping times
It depends on the date when we send shipments. We have one day a week set aside for this and it depends on how you meet us with this order by this deadline. If we receive it on the day of dispatch, then the shipment goes that day, if it arrives a day later, then it goes with another batch in 7 days.
I need my drumsticks before the concert this weekend! Can you speed up my order?
Posted: bře 14, 2021
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Shipping times
If they are stock sticks, yes, we will try to send them immediately. If these are custom sticks, then there are some options, but it doesn't work from day to day. It's always about the deal.
How fast can you send custom drumsticks?
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Shipping times
It very much depends on when we get the order into the batch that we will produce. Before a week, but only exceptionally, expect a longer period.
Why do you make drumsticks in series, you can't make them after individual orders?
Posted: bře 14, 2021
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Shipping times
We really can't do that. It is not a problem to turn the mallet, but the problem is to prepare and set up the machines, related technologies and then to print, pack and send the sticks. If we did it individually, it would not be possible. That's why we wait a certain period until we have more orders and then we do the whole series at once.
Payments (10)
Can I choose how to pay for the ordered drumsticks?
Posted: bře 14, 2021
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Payments
Yes, the e-shop will offer you several payment methods when completing the order, depending on the amount of payment. You can choose the one that is optimal for you.
How do you receive payments securely?
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Payments
We do not accept payments directly, you do not provide us with any payment information, we always accept payments through a certified and secure interface. See the Secure Payment section for more information.
Is it possible to pay by bank transfer?
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Payments
Yes it is. If you select this option, you will see information for making a payment in the last step of the order, and you will also receive this information by e-mail.
What is a voucher payment?
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Payments
We use payment by voucher for small shipments up to a certain value. If you do not exceed this value, the e-shop will automatically offer you this option. A receipt is attached to the consignment, which you can pay for within 15 days of receiving the consignment at the post office, or by bank transfer to the account number on the receipt.
Are you sending cash on delivery?
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Payments
Yes, we use cash on delivery for parcels via the Czech Post or the Packetery. The e-shop will again offer you the optimal variant.
What is payment through a payment gateway - how does it work?
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Payments
The payment gateway is an interface integrating several different payment methods: bank transfers, credit cards, Google PayPay wallet and other options. The e - shop will offer you a selection of options and then redirect you to a specific application where you will make the payment. After successful payment, it redirects you back to the e-shop.
Do you accept payments via PayPal?
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Payments
Yes, it is one of the standard options. Payment via PayPal will be displayed in the payment methods menu when the order is completed.
Can I make a payment with my credit card?
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Payments
Yes you can. Either by payment card online, when you make the payment via the GoPay interface, or you can choose PayPal, through which you can also pay by card.
I don't trust online shopping. Why should I trust your e-shop?
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Payments
We have published all contact details, business conditions, GDPR rules and everything required by law. You can verify all information in publicly available registers. You can also search for reviews on the company. We don't hide anywhere and for nothing. We have been in business since 1985, and if we had been unserious at all, we would not have existed for a long time.
Do you send any proof of purchase, invoice, delivery note?
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Payments
Proofs of payment are sent to you automatically from the e-shop interface, or you can download them from your account for a statement of completed orders.
Sales (4)
Do you offer wholesale discounts?
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Sales
Yes, we offer discounts mainly based on the structure of wholesale prices. The condition for obtaining a wholesale price is to be registered as an entrepreneur or trader.
Is there a way to get a discount on R-stick drumsticks?
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Sales
Of course. We do not operate a stereotypical approval program. Each of our customers is an artist or an entity that works with artists. We support those who support our product. We reward those customers who advertise and help our company grow, and those who shop in bulk. If you promote us, you get a discount and an individual approach.
Is it possible to get any other discounts on drumsticks?
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Sales
Current discounts, promotions or sales are displayed on the e-shop. What can be added to the cart can also be purchased.
Do you provide discounts for frequent orders or quantities?
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Sales
Yes, we provide - We have a loyalty program based on orders. If you are entitled to such a discount, the e-shop will offer it to you.
Orders (5)
How can I order R-stick drumsticks?
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Orders
Primarily on our website and e-shop. Furthermore, via e-mail, telephone, via a message from Facebook on a personal or company profile and via a message from social networks.
What is the minimum order I can place with you?
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Orders
The minimum quantity is one pair - this means that we do not limit your order in any way. It is true that where the e-shop lets you go, it is possible to order it.
And the minimum number of pairs for printing, or a custom-made model?
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Orders
Also one pair, and apply what was written above.
Do you sell samples?
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Orders
Not in the sense of one stick. This is unnecessary, because you can easily order one pair to try.
How can I repeat my last order?
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Orders
You have a history of your orders in your user account. You can repeat it for each of them.
E - shop (14)
What options do you currently offer?
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E - shop
Visit the product pages on our website and see what we currently offer. If the product is available, it can be added to the cart and purchased. If you want something special or a replica of a model, enter it in the configurator
Can I compare goods on the e-shop?
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E - shop
Yes, the e-shop offers this feature. Just check the required models to compare.
Can I shop on the e-shop without registration?
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E - shop
Yes, you can - but you lose a lot of the benefits you have as a registered customer. However, if you do not want to register, we fully respect your wishes and do not force registration on you.
Is it necessary to enter an email and mobile phone number when registering?
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E - shop
Yes, it is necessary. These contacts receive notification about the status of orders and are required by the carrier for easier delivery of the shipment. In addition, they receive notifications of shipments, delivery codes of shipments and reports of carriers about the time and place of delivery of the shipment.
What are the benefits of registering a user account?
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E - shop
The e-shop remembers all your previous orders, addresses and other data. If you leave the cart without completing the order, you can return to it the next time you visit. You can get special discounts related to the quantity purchased in previous orders. You can post comments, ratings and write your own blog posts. And a lot of other benefits….
Do you have multiple user account types?
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E - shop
Yes, for example an account for the use of a sponsorship program or special discounts, or an account for customers with a print, where they see their current logos and can buy advertising sticks at a discounted price (note - this option will be available at the e-shop at a later date)
I'm a trader - do you have a special account for me?
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E - shop
Yes, we can set up a merchant account that allows you to see wholesale prices and some information for merchants and distributors only
What is a standing order?
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E - shop
It is possible to ship drumsticks at regular intervals. You determine the number of pairs and the model and dates when we should send you the drumsticks. That's all, the sticks then go regularly to you without your further ordering. The standing order can be modified, changed or canceled at any time.
What are custom-made drumsticks?
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E - shop
These are models for which you enter your own parameters, mallets from the configurator and drumsticks where you require any surface treatment, dyeing or printing. These sticks are made or the surface treatment is done only after your order.
What are drumsticks in stock?
Posted: bře 14, 2021
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E - shop
Stock drumsticks are already made and are immediately available. Delivery times vary depending on when we complete and send shipments.
How do I know if the required model is in stock?
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E - shop
For each item, you see availability information. If there is information IN STOCK, it means that the mallets are available and you can order them.
Can I order the required model if it is not in stock?
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E - shop
Yes, you can - by placing an order directly into the system, you enter the preferred production of this model. The production is then realized as custom drumsticks. If the model cannot be ordered, the e-shop will notify you. But even in such a case, you can place an order for this model in the configurator.
How do I repeat an order in the e-shop?
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E - shop
Click on your user account. You will find your previous orders there, select the one you want and use the function to repeat it.
What if I want to repeat the order quickly and I can't find the previous one?
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E - shop
Just send us a message that you want to repeat the last order. We then pull everything we need from our internal system.
Endorsement (8)
What is a corporate R-stick drummer?
Posted: bře 13, 2021
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Endorsement
He is an artist who has represented and supported the R - stick for years through networking, marketing and expanding our customer base. It helps to develop brand loyalty and a mutually beneficial working relationship between us and our artists.
Do corporate drummers get a discount?
Posted: bře 13, 2021
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Endorsement
All our company drummers start with an initial discount on all drumsticks and goods. The fastest way to increase this discount is to actively promote your brand and bring in more customers. Long-term cooperation, work and promotion on social media and activity play an important role in increasing your discount.
How can I become your corporate drummer?
Posted: bře 13, 2021
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Endorsement
Become our endorser and help us grow the company by making more recommendations. However, it will be necessary to meet at least some of the conditions:
- You should be our long-term customer
- You should be a well-known personality or perform in a well-known band
- You should be visible in the media or media
- You should play or work on a project that is able to address us
- You should perform at home and abroad
- You should offer us some consideration for cooperation.
What will you offer me when I become your corporate drummer?
Posted: bře 13, 2021
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Endorsement
- Delivery of drumsticks at a discount for corporate drummers.
- Production of your logo with automatic printing on your mallets.
- Advertising drumsticks at a discounted price for merch or as a gift.
- Placing your profile on our site, and company profile on Facebook and social networks.
What will you ask of me for that?
Posted: bře 13, 2021
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Endorsement
- signing a sponsorship agreement.
- agree to our terms and conditions.
- consent to the advertising use of your name.
- consent to your presentation on our stands and social networks.
- consent to the possible sale of your model on the e-shop
- order your mallets from us at least once a year.
- buy a certain number of advertising sticks for your presentation or sale.
- place our stickers in a visible place.
- put a link and information about us on your website and social network.
- actively promote us.
I offer you the placement of banners or stickers at our concerts for sponsorship.
Posted: bře 13, 2021
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Endorsement
We take this for granted and part of a sponsorship agreement. In this case, however, it is up to us whether we enter into such an agreement with you.
Wouldn't you like to sponsor me?
Posted: bře 13, 2021
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Endorsement
If you are one of the well-known drummers, you have your own story, you often perform at home or abroad, you are a media-famous personality, there are references on you on social networks, media, or you are our long-term customer, then it is possible to think about it.
I sent you a question about sponsorship or support - but you didn't even bother to answer me!
Posted: bře 13, 2021
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Endorsement
Yes, that is unfortunately true. If this happened to you, you were unlucky that your project did not contact us in any way, or we did not find enough relevant information about your person on the network, or we evaluated your application negatively.
It is a fact that it is extremely rude of us - but on the other hand, we receive several dozen such questions within a month. Answering and explaining why it doesn't work is beyond our power. We only respond to projects that are able to address us, or to a recommendation or tip from a friend. We apologize and thank you for your understanding.
Merchandise (6)
Do you offer your promotional items?
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Merchandise
Yes, visit our Merchandise merchandise page and see what we have available.
Can I have the goods for free?
Posted: bře 13, 2021
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Merchandise
Yes, we send stickers or keychains for free as our promotion. You can tell by the setting of a particular item. From time to time, we publish offers including free goods and promotion of our brand.
Can I buy advertising drumsticks for the band as merch?
Posted: bře 13, 2021
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Merchandise
Yes - but here the offer is limited by the condition of having your own print with us. However, the condition can be easily circumvented by purchasing the production of a printing plate.
And what about T-shirts, do you offer them too?
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Merchandise
Yes, we offer - but here it is built on the principle of custom production - This means that you order a T-shirt and we order its production and then send it to you. Depending on the status, a specific offer is either visible or not.
Do you also offer hats or other items?
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Merchandise
Yes, we offer, but again - only items that are currently available are visible on the e-shop.
Do you offer cases for drumsticks or cymbals?
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Merchandise
We don't have this on offer yet, but we think we'll add it to the offer over time.
Other countries (4)
Can I buy your drumsticks if I'm from another country?
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Other countries
Yes, it is possible directly through the e-shop, or in the sales network or through our distributor, if we have a representative office in your locality.
So can I order drumsticks via the e-shop without any problems?
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Other countries
Yes, you can - you just have to switch the currency if it does not switch automatically according to your region settings in the browser. Everything else is completely identical.
How do you send drumsticks abroad?
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Other countries
When completing the order, the e-shop will offer you transport, current for your region.
How can I pay for thedrumsticks?
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Other countries
Payment via PayPal, credit card or bank transfer. The e-shop will offer you the option according to your region
Social media (9)
Is the R-stick on social media?
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Social media
Yes - find and follow our company on all your favorite social media!
Facebook Instagram Twitter Pinterest
Do you promote your corporate drummers and your customers?
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Social media
Write it down, yes! Our company supports those who support us. Promoting drum culture and the creative community is why we do it. All you have to do is send us your content, which we will be happy to publish.
Jak mohu odeslat své materiály pro vzájemnou propagaci?
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Social media
Please send your content by e-mail or via a message on Facebook on a company or personal profile. You can send anything, be it an image, poster, graphic link, video or file to add a note that you would like to publish it.
Can I embed these actions directly on your site?
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Social media
Yes. If you have your customer account on them, then you can also have your own blog on them. If you publish a post here, we will share it on social networks and direct the attention of other users to it.
You created or shared my post, but the response was quite poor. Why?
Posted: bře 13, 2021
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Social media
Facebook's algorithms determine that only 1% of users on a page will have a chance to see our post if we don't advertise with them. It's lousy, but that's the way Facebook works. If you want to have more reach, you have to advertise. But only we can mediate this on our website. So if you want to advertise on our platforms and get more attention about your content through our networks, send us an email or message.
How much does it cost to advertise on R-stick social networks?
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Social media
We're willing to advertise any of our artists who have the budget and great content. We take a percentage of the budget and use the remaining amount of your budget for the ad itself. This is a cheap and great way to get more followers using our customer base. We are happy to expand our efforts with our artists.
Is it possible to place a banner ad on your business website?
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Social media
Yes, it works. The condition is that the advertisement must relate to your activity or you will want to promote your concert tour. In that case, send us an inquiry.
How do you decide which content to publish and which not?
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Social media
Based on the following factors that we use to determine which content will be published and which will not.
1. Corporate drummers always take precedence over others.
2. Content quality. We will not select your content for promotion if the images are of low quality. If you are going to put together some promo content that you want to send, please take the time to look, shape and quality the photos. In modern internet marketing, it matters.
3. Branded Content. Promotional content that includes the R-stick logo or brand will take precedence over content that does not. Finally, we promote the R-stick market base
4. The needs of the artist. If you're going on tour and want us to promote it on our social networks or website, then this is awesome! Don't wait for anything and run it as soon as possible.
5. Content that meets our needs. (Based on promotions, etc.)
What other resources does the R-stick offer?
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Social media
We have relationships with various companies and entities. We run other websites and sites, such as the Sphere of Drummers. We run various drum groups on Facebook, or we have access to them. We help each other, exchange tips and tricks, and help create great content for everyone to enjoy. We are not just traders or producers, we try to bring the maximum for the drum community.
GDPR (4)
What is GDPR?
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GDPR
Simply put, standards and rules for the management and use of your personal information, address and contacts you provide to us. See our privacy statement for more information.
How will these rules affect my registration?
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GDPR
When you register, your consent to the processing of personal data is required, you can set additional rules and the way we will use your information.
How do I know which of my data you are managing?
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GDPR
You have GDPR links in your account - here you can see all your data and all the orders we manage. Alternatively, you can request their listing, modification, transfer, or deletion.
Will you send me newsletters and information by e-mail?
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GDPR
Only if you agree. You can revoke your consent at any time. In addition, we do not send this information often, at most once a month - but currently very sporadically.
Guarantee (4)
Do you provide a guarantee for your drumsticks?
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Guarantee
Only to a limited extent, for the required model, material and print, very exceptionally for their durability. A characteristic feature of the mallet is that it is a natural product for which its behavior cannot be predicted.
I got a supply of drumsticks, but I quickly destroyed them. Can you do something?
Posted: bře 13, 2021
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Guarantee
We stand for the quality of our products. Although very rarely, a bad piece can pass through our quality control. If that happens, we'll need photos of the broken mallets or a defect so we can judge what happened. We will always agree with you on some acceptable solutions and variants. These situations are always about mutual communication and do not be afraid to contact us in this.
Can I get test sticks?
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Guarantee
Yes, you only need to order one or two pairs. You are not limited by the minimum order.
Can I cancel the order or return the drumsticks?
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Guarantee
If you ordered stock drumsticks, yes. You can cancel the order without giving reasons and return the mallets. This is also possible with customer models if they have not yet been manufactured. If so, then we approach each case individually, but in principle it is also possible.
